Concert Tickets Review

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Why Online Concert Tickets?

If you are an avid concertgoer or if you are looking for something to make an evening special, online concert tickets combine planning and purchasing with the convenience of the internet. With multiple shipping options, interactive seating charts and some great convenience features, concert ticket services offer options to suit any concertgoer's need.

These services are no longer a last resort for purchasing tickets if you can't get them at the box office. Concert ticket websites connect ticket buyers with sellers – whether brokers or fans who bought tickets early, then discover they can't attend the event. These sites often have parking passes, VIP packages and hard-to-find, premium seating. Some services cater to avid fans with newsletters on the latest sound, notification of events in their areas and special deals for frequent purchases.

Choosing the right tickets depends on a number of things, including seat location, quantity desired and, of course, price. Online concert tickets services help you find the tickets you’re looking for. While a die-hard fan or bargain shopper won’t stop after looking at just one site, it's fair to say some online concert ticket solutions are better than others. We chose Ticketmaster, Vivid Seats and StubHub as the top three for service and features. Check them out and take some time to peruse our articles on online concert ticket services.

Concert Ticket Services: What to Look For

Concert ticket services have grown beyond simply getting you the hard-to-find seats at the best price. In our testing, we found most offered comparable seating for the concerts we looked for, even concerts within a few days of our search. Prices, too, were homogenized, so that no single website had the best or worst prices for every concert. Service fees and shipping varied, and those can make a difference in final price, but sometimes, cheaper prices counterbalanced steeper fees. As a result, we looked at convenience features, security and help options when evaluating the best concert ticket services.

Features
Online concert ticket sites should offer plenty of features that make tickets easier to locate, purchase, and receive in time for the event. Paperless tickets, where you use your credit card as the ticket, is becoming an increasingly popular option, and pick-up centers that are not at the venue itself add convenience. Other convenience features include mobile apps, so that if you are out on the town and decide to see a concert, you can find and buy your ticket from your phone; gift certificates for the concert lover in your life; and rewards programs that give you special discounts or credits for frequent or large purchases.

Most of these services will now work with you to sell tickets as well. As a buyer, this means you might have a chance to score that hard-to-find concert ticket snapped up by an early-bird fan. If you were the early-bird fan who's since discovered you can't go, this option helps you get back at least some, if not all, of your expenses.

Ease of Use
With a professional site that is easy to navigate and use, finding your tickets should be simple and quick. We looked for simple but complete search engines as well as interactive seating maps. Not all venues have this kind of map, but when they do, the interactive seating means you can quickly find the available tickets in the area you like. Some maps even have pop-ups with a picture of the view to help you make the best choice.

Security
Purchasing tickets online from third party ticket brokers and even other fans carries some risk, but the services we reviewed recognize that and have taken steps to ensure your tickets are authentic and delivered on time. Plus, they all have security measures in place to protect your financial and personal information while you're buying or selling your concert tickets on its site. All the concert ticket services will refund your purchase if the event is canceled, but some of the best have options for ticket return or resell if you cannot attend.

Help & Support
If a site is easy to use, you won’t need much help. But even the best concert ticket websites recognize that you might need some assistance along the way. A good online ticket site will provide plenty of detailed help and support throughout the entire ticket-buying process.

If your favorite artist or band is coming to town and you don’t want to miss the concert, online concert ticket services provide a convenient way to make sure you get the sweet seats at a good price. If you're an avid concertgoer – or even if you like concerts and sports and festivals and other events – you'll find concert ticket services with programs to cater to all those needs and give you rewards for frequent use. Check out our reviews to find a site worthy of your fandom.

 
 
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Rank #1#2#3#4#5#6#7#8#9#10
10-9  Excellent
8-6    Good
5-4    Average
3-2    Poor
1-0    Bad
Ticketmaster Vivid Seats StubHub TicketCity Ticket Liquidator GoTickets TickCo TicketsNow TicketsToGo Razorgator
Ticketmaster Vivid Seats StubHub TicketCity Ticket Liquidator GoTickets TickCo TicketsNow TicketsToGo Razorgator
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Ratings
9.38
8.77
8.25
8.13
7.70
7.60
7.60
7.50
7.48
7.38
10
9
8
7
6
5
4
3
2
1
9.63
10.00
8.75
8.75
8.13
8.75
8.75
10.00
8.75
8.75
5.00
10.00
8.75
8.25
5.00
10.00
7.88
8.75
5.00
8.75
6.88
8.75
6.25
8.75
6.88
8.75
5.00
10.00
7.50
7.50
6.25
8.75
8.13
7.50
5.00
8.75
6.25
8.75
6.25
8.75
 
Price & Availability
Service Fees Varies 24% 10% 24% 25% 23% 25% 20% 6% 25%
Shipping Varies $14.50 $5/Ticket Free $15.00 $20.00 $16.95 Varies $18.00 $16.95
Fee to Sell No Fee 10% 15% NA 10% NA No Fee 15% Varies 15%
e-Fee $2.50 $5.95 $2/Ticket Free $7.50 $5.00 $4.95 NA NA $4.95
Will Call Fee Varies $15.00 $5.45   Varies $10.00     
Features
Primary Ticket Distributor
         
eTickets
Paperless Tickets
 
   
Parking Passes
 
 
International Event Tickets
 
 
Sell your own Tickets
 
Gift Cards
   
 
Pick-Up Centers
 
      
Mobile App
 
       
Fan Reviews
  
 
 
 
Exchange Tickets
         
Price Alerts   
     
 
Rewards Program  
     
Ease of Use
Search by City
Search by Venue
Order by Phone
Seating Charts
Interactive Seating Charts
  
Find Best Available
         
Security
Return Policy 3-Day    
     
Secure Site
Privacy Seal
  
 
 
Ticket Insurance
     
  
National Association of Ticket Brokers  
 
 
 
Help & Support
Telephone Support
Email Support
FAQ
Event Newsletter/Blog
 
 
Live Chat