GoTickets is a fine concert ticketing service that can be a good service to include in your standard ticket search. With multiple ticket options, and no service fees, GoTickets is a good place to find concert tickets online. GoTickets also has several useful features and services that make it a good option when trying to locate and purchase concert tickets.

GoTickets is the only concert ticket service we reviewed that doesn’t have any additional convenience charges or service fees, so you have a pretty good idea of what you’ll actually be paying for the tickets long before checkout. This unique and straightforward approach is refreshing compared to the other services with additional fees and hidden service charges.

At first glance, GoTickets’ prices are typically priced higher for comparable seats on other ticket sites. However, the ticket prices listed are what you’ll pay in the end (plus shipping), and you won’t be surprised by hidden fees. After all is said and done, comparable tickets on GoTickets.com are slightly higher priced, but certainly not the highest. The upfront lack of service charges and the straightforward pricing is one of GoTickets’ best features.

GoTickets typically has a large selection of tickets available for concerts, even popular and “sold-out” shows.

GoTickets is one of the only concert ticket services we reviewed that lets users print their own tickets. While this option does require a $5 convenience fee, it is less expensive and more convenient than the $12.50 charge for standard shipping. This not only comes in handy, but also allows GoTickets to list tickets up to the day of the event. The email and print feature is even cheaper than having the tickets left at will call, which costs $10.

GoTickets.com is an easy to use service. The clear-cut pricing approach is simple and makes for a simple and understandable transaction. Finding the specific concert tickets you’re interested in is easy too. The GoTickets service allows users to search for events by typing in a location, specific venue, or band/artist name.

Or you can search for tickets by choosing a specific music genre, location, and month and see which concerts are available. This method displays the concerts in a calendar format so you can quickly see when the concert is.

Seating charts are integrated with the individual ticket listings, but can also be accessed earlier in the process. The seating chart section of GoTickets is fun because not only are the seating charts detailed and large, they also include some facts like the seating capacity of the venue, dimensions, average attendance, and even some interesting history about each venue.

We should note that while the entire GoTickets process is intuitive and easy to navigate, the website was considerably slow to load pages. The process is straightforward, but suffered from a significantly noticeable lag in navigation speed. The last thing you want to do while fighting to get desirable tickets online is to wait while the page loads.

GoTickets.com is secured through GeoTrust, and is an approved member of the Better Business Bureau Online Reliability Program. GoTickets is also a member of the National Association of Ticket Brokers. GoTickets assures users that they will get authentic tickets from a secure shopping environment.

GoTickets features a useful and helpful support center with answer to frequently asked questions. They also have contact information listed, an email address for online assistance, and a toll free phone number (1-800-775-1617) where users can get live help or order tickets over the phone.

 

GoTickets Summary:
8/10

GoTickets is a decent place to search for and purchase concert tickets, but not the best option available, though the service is convenient and straightforward. The simple no-fee prices are certainly agreeable from a consumer standpoint, but are still not typically the lowest prices available. GoTickets is a clear-cut service, but the webpage is frustratingly slow. We suggest you start your ticket search by referring to a better online concert ticket service such as Ticketmaster, StubHub, or TicketsNow.

 
 
 

GoTickets

Pros
GoTickets is the only concert ticket service we reviewed that doesn’t have any additional convenience charges or service fees

Cons
The website was considerably slow loading pages.

The Verdict
: 8/10

With multiple ticket options, and no service fees, GoTickets is a good place to find concert tickets online.