Price & Availability:  

Because StubHub doesn’t actually provide the tickets, prices are determined by market value. Market value all depends on how much money ticket brokers think they can sell for, based upon the demand for the tickets. While we were reviewing tickets, we compared the prices of comparable tickets from each ticket site. And while the service charge for StubHub is only 10%, the average ticket listings were significantly higher on StubHub and often were among the highest in final cost.

Availability also depends on simply how many ticket brokers are selling for a particular concert, but StubHub typically has an extensive list of available concert tickets, and several premium options, even to “sold-out” shows.

Ticket brokers or individuals selling their own tickets on StubHub are also required to pay a fee for the service. The service fee for selling your own ticket on StubHub is 15%. Shipping costs vary depending on where the tickets are being shipped, and range from $11.95 to $24.95. You have the option to forego the shipping cost and have your tickets emailed for you to print yourself. This eDeilvery service costs $4.95. If you’re purchasing your tickets right before the event and don’t have time for shipping, StubHub has several Last Minute Service Centers at popular venues where you can pick up your tickets. This pick up service costs $15.

Features:  

StubHub offers all the essential features and a few more for both buyers and sellers of online concert tickets. Several of the tickets purchased on StubHub can be printed on your own computer. These TicketFast tickets are emailed to you in a PDF document.
Selling your own tickets on StubHub is not a problem. After registering for free, you can simply find the event and click ‘sell’, then provide the specifics of your tickets. Sellers are charged 15% of the sold ticket price. For example, a ticket listed and sold for $50 would charge a $7.50 service charge, leaving the seller with $42.50.

Users can easily search for available concerts by narrowing them down to a specific music genre. Several concert genres are available, including Pop, Rock, Hip-Hop, Country, Alternative, and many more.

Ease of Use:  

You can search for the concert tickets on StubHub.com in a variety of ways. Simply type in the artist's or group's name or the venue where the event will be held and find possible matches. Or you can search by city to see what events are available there. Navigating to the concert-specific page, users can browse through an alphabetical listing of performing artists and bands. Of course, there are also several shortcut links to the most popular concerts and events scattered throughout the website.

Almost all of the online concert ticket sites have seating charts available, and most of them are even integrated into the ticket listings. StubHub further enhances the seating charts by making them interactive for users. Scrolling over a specific seating section displays a popup that not only shows the available tickets, but the range of ticket costs in the corresponding section. Interactive seating charts make finding the right tickets easier and more fun.

Users can also filter through ticket listings. Concert ticket listings can be sorted by price, section, row, and even the quantity of tickets available per listing.

Security:  

StubHub is a ticket marketplace connecting third-party sellers and buyers. To ensure that each transaction is safe and secure for both parties, StubHub incorporates the FanProtect Guarantee. Buyers are assured legitimate tickets that will arrive with ample time before the concert, and sellers are promised a good transaction with speedy payment.

StubHub.com is a secure webpage, protecting your privacy and billing information with VeriSign, Trust-e, and McAfee security certifications. StubHub is also approved by the Better Business Bureau as a satisfactory company for consumers.

Help/Support:  

StubHub’s online help and support center is detailed and useful. The help is divided into sections for buyers and sellers, answering questions for both. StubHub also accepts help and support inquiries through email, and through their toll free number 1-866-STUBHUB. You can also utilize this number to complete your ticket transaction over the phone.

StubHub is a great place to find online concert tickets for resale. The webpage is professional and easy to navigate. The StubHub service offers several valuable features, including the ability to print your own tickets. And while StubHub doesn’t always have the best prices for comparable tickets, they have a large selection available and usually have tickets to the most popular events, even up to the day of the performance.

For face value tickets on the primary market, you should read our review of Ticketmaster.

StubHub has tickets for all sorts of events, including sports events and theater performances. See how StubHub stacks up against competition for Online Sports Tickets and Online Theater Tickets.