TopTenREVIEWS

TopTenREVIEWS - Bronze Award - Awarded for excellence in design, useability and feature set

TicketsNow is a great online ticketing service, offering a large selection of concert tickets. TicketsNow is our “TopTenREVIEWS Bronze Award” winner because the service is a great source for actual concert tickets, and offers additional features at a good value.

TicketsNow is a great place to start if you’re looking for a variety of ticket options from several different ticket brokers. TicketsNow deals in the secondary ticket market, providing a connection between ticketholders and purchasers. Sellers on TicketsNow may be professional ticket brokers, season ticket holders, or onetime sellers. Within the secondary ticket market, there is a huge selection of seating options, even to otherwise sold-out shows. Unfortunately, obtaining tickets comes with markups and additional service fees. Still, for finding hard-to-get tickets and purchasing tickets to shows TicketMaster is sold out of, TicketsNow is a good way to go.

TicketsNow Standout Features:

  • Huge Selection of Tickets on the Secondary Ticket Market
  • Live Chat Help
  • Member of the National Association of Ticket Brokers
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Price & Availability:   Excellent

TicketsNow doesn’t own or stock the tickets you are buying. Third party ticket brokers sell tickets through TicketsNow. Prices are basically determined by how popular a concert is expected to be and how much the ticket brokers want to charge. Of course, this means that popular concert tickets will be significantly higher than face value. And while we found the original listing prices to be fairly competitive to tickets sold elsewhere on the market, after service fees, they are usually on the high end.

The service fee for tickets sold through TicketsNow is 15% of the ticket listing price. This 15% fee is both for buyers and sellers. So, if a ticket is listed and sells for $100, the end ticket price will actually be $115 for the buyer. The 15% ($15) is taken from the seller, who would receive $85. This leaves TicketsNow with $30 for their services and convenience.

Features:   Excellent

TicketsNow has a variety of features and options for both buyers and sellers. One nice feature is the ability to purchase gift cards (for $25, $50, $100, or $500).

As mentioned earlier, TicketsNow does not own the tickets, and doesn’t purchase tickets outright from individual sellers. The standard way of selling through TicketsNow is by listing your tickets and being charged a 15% consignment fee if/when they sell. Another option is to sell your tickets to another broker (who will then list them through TicketsNow). TicketsNow recommends Premium Inventory as a preferred ticket broker to sell directly to. While this option does ensure payment and eliminates the hassle of trying to sell the tickets yourself, Premium Inventory typically only pays 50-75% of the retail price for the tickets. And of course, they’re only going to buy tickets they are confident they can sell elsewhere for a profit.

TicketsNow helps users find the right concerts quickly and easily. Scrolling over the concert tab opens up a box with about 15 shortcut links to the most popular concerts. Some of the concerts that were featured at the time of our review were Madonna, Metallica, Coldplay, Rascal Flatts, and Carrie Underwood.

Ease of Use:   Excellent

TicketsNow has a professional website with simple navigation and functional features. Searching for specific concerts can be done by typing in the musical group, venue or city. You can even designate your location and easily browse for the most popular events in your area.

Most venues have a seating chart that is incorporated into the ticket listings. These help you envision the layout of the performance and figure out where your tickets will actually be located.

After designating which concert you want to attend, you can either view the tickets available for purchase or list your own tickets to sell. If you’re looking to buy tickets, you will see a seating chart and a list of the specific tickets available for the concert. You can sort the listings by how many tickets you need, your price range, and even order the listings by section or row.

Another special feature that TicketsNow has is a downloadable application that can be integrated into Yahoo!, Google Desktop, iGoogle, and Facebook. Frequent purchasers can integrate the TicketsNow search bar easily and wherever they want to.

Security:   Excellent

TicketsNow is safe and secure for buyers and sellers alike. Buyers are obviously looking for legitimate tickets, and with the 100% guarantee, they can be assured that the tickets are for real and will be delivered on time. Sellers are assured privacy and speedy payment.

TicketsNow is a member of the National Association of Ticket Brokers, and the TicketsNow webpage is verified secure by VeriSign, Trust-e, Visa, MasterCard, and the Better Business Bureau.

For additional security, users can see which tickets are being sold from sellers who are TicketsNow recommended. A small TicketsNow icon is displayed with each TicketsNow recommended seller, so you can see which sellers are approved at a glance.

Help/Support:   Excellent

TicketsNow has a complete lineup of help and support options for sellers and buyers. Users can talk to customer service by phone or contact them through email. The TicketsNow FAQs section is detailed and actually useful.

One exclusive help feature that TicketsNow offers that most other online concert ticketing sites do not is live chat. Users can connect directly with real people quickly to get answers to questions. Live chat combines the ease and convenience of the internet with live, personalized assistance.

Summary:  

TicketsNow is a great venue to buy and sell concert tickets online. Whether you’re looking for a premium seat for a rock concert, or last-minute tickets to a sold-out country music concert, TicketsNow is a great place to start looking.

For popular concerts and “sold-out” shows, one of the best places to start looking for premium tickets is TicketsNow. You can browse through a huge selection of tickets with a variety of seating options and find the tickets that are right for you. TicketsNow makes the searching, buying, and even the selling process straightforward and easy.

TicketsNow is an independently operated Ticketmaster company. The tickets sold through TicketsNow are obtained from Ticketmaster by third-party brokers. If you’re looking for less popular concert tickets, or are willing to settle for any seat in the house, we suggest you first look to see if Ticketmaster has face value tickets available. Or take a look and see what sort of selection is available at our other high rated online concert ticket service, StubHub.

 
TopTenREVIEWS
Online Concert Tickets Review

TicketsNow

Website: TNOW Entertainment Group, Inc.
Very Good
Overall Rating
Very Good
Price & Availability
Excellent
Features
Excellent
Ease of Use
Excellent
Security
Excellent
Help/Support
Prices Vary:
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#3 of 13 Online Concert Tickets Products
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